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The Way Businesses' Social Performance Gets Measured Isn't Working

The growing attention to companies’ “social performance” naturally raises the question of how to measure which ones are doing well and which are not. But most of the metrics being used to make these assessments are at best superficial and at worst misleading.

February 2018 | Caroline Rees | Caroline Rees

The growing attention to companies’ “social performance” – the impact they have on people – naturally raises the question of how to measure which ones are doing well and which are not. But most of the metrics being used to make these assessments are at best superficial and at worst misleading. Moreover, a proliferation of ratings, rankings and ESG products is embedding many of the same weak data into their methodologies.

Caroline Rees

President and Co-Founder

As Shift's President, Caroline leads our strategic development and drives our thought leadership work on key challenges and opportunities in advancing corporate respect for business and human rights.

Caroline Rees
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