Stakeholder engagement is essential to a business’s efforts to respect human rights – and it needs to be meaningful if it’s going to fulfill that role. While there is substantial guidance about how to conduct stakeholder engagement more effectively, many companies still face significant challenges in getting engagement “right.” Poor engagement can increase the risks of negative human rights impacts on stakeholders; failing to address stakeholder concerns early and effectively can mean that they escalate into more serious impacts. On the other hand, meaningful stakeholder engagement can bring benefits to company and stakeholders alike because it can lead to more informed actions and decisions that help prevent human rights impacts from occurring or find more creative ways to try to address them.
Learn more: see all our resource library listings below, as well as specific sections from these comprehensive resources:
May 2014 | Rachel Davis and Daniel Franks; Shift and Corporate Responsibility Initiative, Harvard Kennedy School
This groundbreaking research quantifies the costs of getting stakeholder engagement wrong in the extractives sector – namely, the costs of conflict between extractive companies and local communities.
August 2013 | Shift
This resource helps companies understand what the Guiding Principles expect when they use the term “meaningful stakeholder engagement" and summarizes particular aspects of stakeholder engagement that are critical for implementing the Guiding Principles.
August 2013 | Brian Ganson
Skilled mediators can help resolve complex company-community conflicts.
July 2013 | Partners: Organisation for Economic Co-operation and Development
Shift authored a discussion paper for the OECD on stakeholder engagement in the extractive industry, setting out options and recommendations for a proposed "user guide" to address this issue.
May 2013 | Anna Triponel
As Myanmar opens for business, how can companies ensure they hear from potentially affected people?
May 2013 | Emma Wilson and Emma Blackmore; International Institute for Environment and Development
This book explores the use and impact of company-community grievance mechanisms in the oil and gas, forestry, and mining sectors through a series of practical case studies.
April 2013 | Shift
This resource, based on extensive on-the-ground stakeholder consultations, is designed to help companies in or planning to enter the Myanmar market to develop and implement a stakeholder engagement strategy, aligned to the Guiding Principles.
September 2012 | Caroline Rees, Deanna Kemp, Rachel Davis; Corporate Responsibility Initiative, Harvard Kennedy School
This study examines company policies and processes for and attitudes towards company-community conflict in the extractives sector in Peru.