Even where states and business do their best to implement the Guiding Principles, negative human rights impacts may still result from a company’s operations. Therefore, affected people need to be able to seek redress through effective judicial and non-judicial grievance mechanisms. The third pillar of the Guiding Principles sets out such mechanisms can be strengthened by both states and businesses:
May 2011 | Caroline Rees; Corporate Responsibility Initiative, Harvard Kennedy School
This comprehensive study of what constitutes effective operational-level grievance mechanisms was produced as part of the Ruggie mandate and was published by the UN Human Rights Council in 2011. Its findings are reflected in the Guiding Principles.
August 2009 | John F. Sherman III; Corporate Responsibility Initiative, Harvard Kennedy School
This resource summarizes key considerations for companies when creating an Integrated Conflict Management system to manage disputes with external stakeholders.
April 2008 | John G. Ruggie; UN Human Rights Council
This report was submitted by John Ruggie to the UN Human Rights Council in 2008 and establishes the three-pillar framework for the Guiding Principles: protect, respect, remedy. It is not the Guiding Principles but helps to explain the rationale for them.
January 2008 | Caroline Rees, David Vermijs; Corporate Responsibility Initiative, Harvard Kennedy School
This report analyzes the existing grievance mechanisms from companies, industry groups, multistakeholder initiatives, national human rights institutions, national labor dispute systems, development banks and international institutions.