This foundational guidance from the International Finance Corporation offers a comprehensive overview of how companies should engage with stakeholders, particularly potentially affected people.
May 2007 | International Finance Corporation | Pages: 201
The overview here is excerpted from the resource.
This comprehensive guidance walks companies through how to do stakeholder engagement, particularly in relation to potentially affected people, local government authorities, non-governmental organizations and local institutions.
The guidance is divided into two parts: Part One contains they key concepts and principles of stakeholder engagement, the practices that are known to work, and the tools to support the delivery of effective stakeholder engagement. Part Two shows how these principles, practices and tools fit with the different phases of a project cycle, from initial concept, through construction and operations, to divestment and/or decommissioning.
The guidance is available in Chinese, French, English, Portuguese, Russian and Spanish.